Before you begin setting up your venues, ensure that you have configured your Fees first.
Adding a Venue
To set up a new venue, follow these steps:
Navigate to Setup:
- Log into Scribe Bookings.
- Navigate to Setup → Venues.
Add New Venue:
- Click on the "+" icon or Edit → Add Record.
- Enter the basic venue details including:
- Venue Name
- Status (Active - appears online or Inactive - does not appear online)
- Admin Emails (to receive online booking notifications)
- Type (select from drop-down)
- Capacity
- Description
Location:
- Use the search facility to add your venue location on the map.
- Scribe Bookings integrates with Google My Business to provide ratings, reviews, user photos, and structured addresses.
- The map will update and pin-point the location.
Availability:
- Enter the opening and closing times of your venue.
- Select the minimum and maximum booking slots (from 15 minutes to a full day).
- Add buffer times before and/or after bookings if required.
- Set the minimum time in advance bookings can be made online, giving you time to confirm the booking.
- Set the maximum time in advance that bookings can be made online.
Bookings via Public Website:
- Choose your preferred setting for online bookings:
- Enquiry - does not book out the date/time enquired, to be converted to a booking.
- Provisional - provisionally books the date/time enquired, to be manually confirmed.
- Confirmed - books out the date/time enquired, does not require manual confirmation.
- Tick the box if you wish to accept immediate online payments. This is only available for provisional and confirmed settings. See Stripe Integration for further details.
Media:
- Upload images of your venue to be displayed on your booking page.
- Add a video using a YouTube or Vimeo URL link.
Booking and Payment Status:
- Summarise your cancellation policy.
- Select applicable fees for the venue.
- Enter any text to show for the venue price, or leave it blank to display the value from Fees.
Activity List:
- Select all activities available at the venue. These will appear as a sentence on the bookings home page and venue details page.
Additional Services:
- Allow customers to select additional services when booking.
- Select the unit and enter the cost for each service.
- Contact support at [email protected] to add services not listed.
Custom Questions:
- Ask customers to provide further information with custom questions.
- Tick the Show box.
- Enter a title and type out your new question.
- Tick the Is Mandatory box if required.
Finalise:
- Once all details are entered, click Add.
Editing a Venue
To edit an existing venue:
- Navigate to Setup → Venues.
- Click the three dots next to the venue and select Edit.
- Make the necessary changes and save to update.
Copying a Venue
To copy details from an existing venue:
- Navigate to Setup → Venues.
- Click the three dots next to the venue you wish to copy and select Copy.
- Edit the duplicated record as needed before saving.
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