How do I void an invoice?
Created by: Jess Shackley
Last edited:

While Scribe Accounts does not include a specific "Void" action for invoices, you can easily mark an invoice as void by updating its status and value. This is particularly useful when, for example, a customer cancels a booking or the invoice is no longer applicable.

Follow these simple steps:

Steps to Void an Invoice

  1. Navigate to the Invoice

    • Go to Transactions → Sales Invoices.

    • Use the Quick Search or filters to locate the invoice you wish to void.

  2. Edit the Invoice

    • Click the 3 dots/Edit next to the invoice to edit.

    • Amend the gross total of the invoice to £0.00.

  3. Add an Explanation

    • In the Notes field, add a brief explanation for reference (e.g. customer cancelled booking - invoice voided).

  4. Set the Status

    • From the Status drop-down, select Paid.

  5. Save the Invoice

    • Click Save to apply your changes.

 

Setting the invoice to "Paid" ensures it does not appear as outstanding in your reports or customer records, keeping your accounts tidy and accurate.

A record of this change will be stored within the "Change History" section of the invoice.

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