While Scribe Accounts does not include a specific "Void" action for invoices, you can easily mark an invoice as void by updating its status and value. This is particularly useful when, for example, a customer cancels a booking or the invoice is no longer applicable.
Follow these simple steps:
Navigate to the Invoice
Go to Transactions → Sales Invoices.
Use the Quick Search or filters to locate the invoice you wish to void.
Edit the Invoice
Click the 3 dots/Edit next to the invoice to edit.
Amend the gross total of the invoice to £0.00.
Add an Explanation
In the Notes field, add a brief explanation for reference (e.g. customer cancelled booking - invoice voided).
Set the Status
From the Status drop-down, select Paid.
Save the Invoice
Click Save to apply your changes.
Setting the invoice to "Paid" ensures it does not appear as outstanding in your reports or customer records, keeping your accounts tidy and accurate.
A record of this change will be stored within the "Change History" section of the invoice.