In certain situations, you may want to disable the Stripe payment links on your invoices before conducting a bulk invoice operation, such as when issuing hundreds of invoices for allotment tenants. This article guides you through the process of disabling these links either individually on invoices or by temporarily removing Stripe integration for multiple invoices.

Option 1: Disabling Stripe Payment Links for an Individual Invoice

1. Open the invoice you wish to modify in Scribe Accounts.
2. Look for the option labeled "Accept Online Payments with Stripe" on the invoice screen.
3. Toggle this option off to disable Stripe payment links for this particular invoice.

This method is suitable when you need to disable the Stripe payment link for a few invoices. However, if you're looking to disable these links for a large number of invoices, proceed with the second option below.

Option 2: Temporarily Removing Stripe Integration for Multiple Invoices (ADMIN USER ONLY*)

If you need to disable Stripe payment links for multiple invoices, the most efficient way is to temporarily remove Stripe integration from your Scribe Accounts. This method involves removing the Stripe integration before conducting your bulk invoice operation and adding it back once completed.

❗Important: Before you remove Stripe integration, it's crucial to note the following details to ensure a smooth reintegration:

• Publishable Key
• Secret Key
• Bank Account (designated for Stripe Payments)
• Cost Code (used for Stripe Fees)

Steps to Remove Stripe Integration:

1. Navigate to Account → Payment Integration.
2. Select the option to remove Stripe integration. Confirm the action when prompted.

After completing your bulk invoice operation and when you're ready to re-enable Stripe payments:

1. Navigate back to Account → Payment Integration.
2. Choose to add Stripe integration.
3. Enter the Publishable Key, Secret Key, the Bank Account for Stripe Payments, and the Cost Code for Stripe Fees that you noted earlier.
4. Confirm the integration to re-enable Stripe payment links on your future invoices.

This approach allows you to temporarily disable Stripe payment links for bulk invoice operations, providing a workaround for when disabling links individually is not practical.

*please ask your council admin to do this if you don't have access

Conclusion

Choosing the right method depends on the number of invoices you need to modify. For a few invoices, toggling the Stripe payment option individually is convenient. For bulk operations, temporarily removing Stripe integration is more efficient. Always remember to keep a record of your Stripe integration details for a smooth reintegration process.